Marketing Communications Manager



Join our team

The Marketing team of Small Business Solutions (SBS) organization is dynamic, fast-paced, and highly engaged. Together, the team is responsible for driving profitable growth within a key growth segment for TELUS. Our team has direct responsibility, or supporting leadership, for all ‘4 Ps’ of the marketing mix to drive our business objectives.

You will join a skilled team that continues to shape the creative and advertising efforts for the Small Business Solutions team. We are currently seeking an enthusiastic and results driven project lead to join the team as Marketing Communications Manager in support of the Small Business portfolio.

Here’s the impact you’ll make and what we’ll accomplish together

You are someone who excels in a business ownership environment. You enjoy working with cross-functional teams and provide leadership and guidance to your portfolio stakeholders, leveraging and understanding insights to drive decisions and improvements to creative & performance. You’re a creative person at heart with a willingness to challenge the status-quo, able to work collaboratively, and confidently with multiple stakeholders across different business units and levels to ensure alignment on marketing communications deliverables.

Reporting to the Manger, Marketing Communications, you will be responsible for all creative and media strategy for the Wireline products and services as well as lead and support executive level presentation development and copywriting for the Small Business Wireless team.

Here’s how
  • You’ll be managing all aspects of Marketing & communications for SBS including (but not limited to):
    • Advertising and media planning
    • Content development and delivery
    • Experiential marketing
    • Copywriting
  • You’ll build and maintain strong relationships with key stakeholder teams, and support them through the development and implementation of product campaigns
  • You’ll lead our agency partners to ensure we’re delivering campaign outcomes on time, with a strong focus on quality, simplicity and a first-rate experience
  • You’ll be at the forefront of analyzing results, so that you can develop recommendations which you will present to leadership and stakeholders

 You are the missing piece of the puzzle

  • A track record of developing, executing, and optimizing effective paid digital marketing campaigns
  • Executive level communications and strategic presentation development
  • Respected for taking ownership, initiative, and display a sense of urgency and self-direction
  • Exemplary presentation and story-telling abilities; able to craft concise and compelling results-driven stories tailored to the audience
  • Natural business and industry curiosity and a willingness to listen to, explore, and present new ideas
  • You’re at home in an ever-changing environment; you relish being faced with dynamic new problems
  • Drafts, revises, edits, and produces a broad range of communication tools, including custom digital content, articles, social posts, presentations, and speaking notes, targeting a variety of audiences
  • You have an eye for detail and are a creative minded individual
  • Solid understanding of marketing communication tactics and objectives
  • Ability to develop a measurement strategy for each campaign and deliver in-depth post-mortems
  • Excellent knowledge of computer tools required for presentation and information sharing (MS Word, Excel, PowerPoint, Photoshop)
  • Excellent written and oral communication skills coupled with superior interpersonal/leadership skills
  • Experience in an advertising agency environment
  • Working experience in marketing, B2B preferred but not required
  • Wireless telecommunications and/or technology-based industry experience is an asset
  • 5-7+ years’ experience leading strategic initiatives in marketing, marketing communications, or an agency setting

What WE Give Back to YOU

  • Opportunity to show your stuff and be recognized and rewarded for excelling
  • Highly-engaged, dynamic and collaborative environment
  • Opportunities for personal development through training, networking and career development
  • Organization that actively supports you giving back to the community you live in
  • Competitive compensation and benefits
  • Place that embraces our core values: spirited Teamwork, courage to Innovate, embrace Change and initiate Opportunity, and a passion for Growth

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