Marketing Specialist – Small Business Solutions

Small Business Solutions (SBS) is a marketing environment like no other at TELUS!

The SBS Customer Marketing Team leads all the go-to-market (GTM) marketing and customer communications initiatives targeting the small business space across Canada. We are a high-performing team who values diversity of thought and experience to stay connected with our customers. We are a small and nimble team which offers us the ability to work across many functions and realize unparalleled professional growth.

The SBS Team is a small and tight-knit group. Working in our team will give you the opportunity to learn about all aspect of our business – not just marketing. We value our team’s engagement and connect through collaborative workstyles, team events both local and national, and giving back to our communities through volunteer activities. We are a team that strives for top-notch customer and business outcomes, but also balance that with team member engagement and flexibility.

Here’s the impact you’ll make and what we’ll accomplish together

  • You will help support the GTM execution plan, for both above the line and below the line marketing campaigns including digital, email, and other direct marketing executions to drive awareness and growth of our Secure Business portfolio
  • You will work closely with the marketing team to launch campaigns and communicate offers to drive market growth/penetration in the premise security monitoring market while integrating this portfolio into the existing wireline/wireless business services
  • You will focus on and prioritize product intensity of the SBS customer base as an end goal in all that you do
  • You will also work closely with the channel performance team to drive channel engagement and sales activity
Here’s how
  • Support the planning & tactical execution of integrated GTM activity, marketing/digital campaigns, branding, and communications
  • Drive initiatives that deliver on a successful customer experience, but also grow key business activities that support customer migrations, acquisition, revenue, customer satisfaction & brand affinity
  • Uphold the brand and act as a brand ambassador


You’re the missing piece of the puzzle

  • Project management
  • Strong facilitation and communication skills
  • Experience working on copy, direct response, mass, social and digital activities
  • Strategic planning
  • Bachelor degree in Marketing
  • Cross-functional knowledge (e.g. BCX, Consumer, etc.)
  • Continuously improve both your skill set and our team’s processes to optimize GTM communication and execution
What WE give back to YOU:
  • Highly-engaged, dynamic and collaborative working environment
  • Very flat organizational structure where you have access to all levels of leadership
  • Opportunity for true business ownership
  • Opportunity for giving back to the community you live in through regularly organized team events
  • Flexible work styles with the ability to work in and out of the office
  • Competitive pay & benefits program
Who is TELUS?
We’re a high-performing team of individuals who collectively make TELUS one of the leading telecommunications companies in Canada. Our competitive consumer offerings include wireline, wireless, internet and Optik TV™. We also deliver a compelling range of products and services for small, medium and large businesses; and have carved out a leadership position in the health, energy, finance and public sector markets with innovative industry specific solutions.
Everyone belongs at TELUS. It doesn’t matter who you are, what you do or how you do it, at TELUS, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.

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